Term of Services

Term of Services Policy for La Houz Cleaning

Introduction

At La Houz Cleaning, we are committed to providing high-quality cleaning services in an efficient and timely manner. This Service Duration Policy outlines our expectations and procedures to ensure our clients receive prompt and satisfactory service.

Time Estimates

When scheduling your cleaning service, we will provide a time estimate based on the size and type of property, the level of cleaning required, and the number of cleaners available. These estimates are based on our experience and industry averages, and are for informational purposes only.

Factors Affecting Service Duration

The actual cleaning service duration may vary due to several factors, including:

• Size and Complexity of Property: Larger and more complex properties, such as multi-story homes or areas with abundant furniture, will require more time to clean.
• Level of Cleaning: A deep clean or detailed service will take longer than a basic or maintenance clean.
• Condition of Property: If the property is heavily soiled or cluttered, it will take longer to clean thoroughly.
• Presence of Pets: Pets can add time to the cleaning service, as additional attention is required to remove pet hair and stains.
• Special Requests: If you have special requests, such as oven cleaning, refrigerator cleaning, or window cleaning, this will add time to the service.

Communication and Flexibility

We will communicate with you before or during your cleaning service to inform you if any factors may affect the estimated service duration. We strive to be flexible and work with you to adjust the service based on your needs and budget.

Commitment to Punctuality

We value your time and are committed to arriving at your property at the agreed-upon time. In the event of any unforeseen delays, we will notify you as soon as possible and offer options to reschedule your service.

Client Satisfaction

Your satisfaction is our top priority. If you have any concerns or issues with the duration of your cleaning service, please do not hesitate to let us know. We will work diligently to resolve any problems and ensure you have a positive experience with La Houz Cleaning

In summary, our Service Duration Policy aims to establish clear expectations, provide accurate estimates, and ensure open communication with our clients. We are committed to delivering efficient and timely cleaning services that meet your needs and exceed your expectations.